
Analytics dashboard
Metrics
User activity
When you select the Active Users metric, the User Activity section shows a daily breakdown of active vs. inactive users as a stacked chart. Each day uses the membership at the end of that day, so removing a member does not change earlier historical totals.Chat activity
When you select the Chats metric, Chats by type breaks down activity across Web, Slack, API, MCP, and Workflow. Chats by agent also appears when agent activity reporting is enabled and data is available.Reports
Switch to the Reports tab at the top of the page. Reports are Excel (.xlsx) workbooks containing overall usage data. Depending on your organization’s configuration, they can also include user, query, and agent activity breakdowns for the selected date range.
To generate a report, pick a date range and click Generate. The report downloads automatically. Previously generated reports are listed below and can be re-downloaded at any time.

Reports view

