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Connect Vitally to Realm to make customer accounts, notes, and tasks searchable. Navigate to Settings > Data sources and click Connect on Vitally, or click Manage if already connected.

Connecting Vitally

Connect Vitally using an API key. On the data source page, enter:
  1. API key
  2. Subdomain - Your Vitally subdomain
  3. Region - US or EU

What gets synced

ContentSynced
Accounts (with health scores, MRR, NPS, custom traits)Yes
NotesYes
TasksYes
Conversations (metadata only, not message bodies)Yes

Permissions

All synced Vitally data is visible to all Realm users.