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What are curations?

Company knowledge becomes outdated over time. Curations help maintain the quality of your knowledge base beyond what search ranking alone can do. Curating content involves two actions:
  • Verifying sources that are accurate and up to date.
  • Hiding sources that should no longer be used.
This improves the quality of search results and AI-generated answers.

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Verifying content

Verifying a document signals that it is a trusted and up-to-date source. Verified content receives a green badge and is prioritized in search results. Examples of documents worth verifying include:
  • The latest versions of sales decks, contract templates, and competitive battle cards.
  • Official customer-facing documentation like product roadmaps or trust centers.

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Hiding content

Hiding a document excludes it from search results, AI responses, and the Browse knowledge list, but does not permanently delete it. Turn on Show hidden in the Browse knowledge header to see hidden documents again. Examples of documents worth hiding include:
  • Outdated versions of product specs or internal guidelines.
  • Test documents that might confuse the AI, such as spreadsheets with mock Q&A.

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Viewing and managing your curations

Navigate to Knowledge > Your curations to see all content you have personally curated. Tabs at the top let you toggle between documents you’ve personally curated and all curations across the entire workspace.
It’s good practice to periodically review your verified and hidden sources since your company’s knowledge will evolve over time.

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How to Verify or Hide

1

Find the Document

Locate the document in Search results or Chat citations.
2

Open Actions Menu

Click the menu icon or right-click on the document.
3

Select Action

Choose “Verify” to mark as trusted, or “Hide” to remove from results.
4

Confirm

Your curation is saved and takes effect immediately.

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Impact on Search and Chat

Only hide results that you can confidently say shouldn’t be used for any purpose.