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The Answer quality score shows how ready an AI-generated answer is to send to the buyer as written. The score appears next to each answer in the RFP grid. The Quality tab in the Answer details panel explains the score.

What the score checks

Realm reads the answer together with the question, the RFP’s instructions and the sources the answer cites. It then checks the answer against these points: Sources such as verified past RFPs, your organization context and the RFP’s own custom instructions count as evidence, like any other cited document.

Score levels

Scores are shown on a four-level scale: Very High, High, Medium, and Low. Lower scores indicate answers that should be reviewed more carefully. A Low score often means the answer is empty or does not answer the question. An answer that states commercial terms, such as prices or discounts, is scored at most Medium. So is an answer that says you do not meet a mandatory, certification, regulatory or security requirement. A person on your team should approve these answers before they go out, even when the sources support them.

Reading the Quality tab

The Quality tab lists:
  • Issues: each problem the check found, such as Unsupported claim, Missing part or Needs input, with a short explanation.
  • Why not Very High: what kept the score below Very High when it is not an issue, for example commercial terms.

Partial answers

When a question asks for several things and the answer covers only some of them, the Quality tab lists each skipped part as a Missing part issue. Use the Partial answer option in the Answer quality filter to find every partial answer in an RFP. Parts of the question that do not apply, such as a comment column that only needs a value when the answer is “No”, are not counted as missing.