General uploads
These file types work for knowledge uploads (shared and private files), chat attachments, project files (supporting files and deliverables), and Upload a file in the document editor. The document editor works on one document at a time, so it does not accept ZIP files.
Realm rejects other file types with the message “This filetype is not supported”. If a text file has another extension, rename it to .txt and upload it again.
Limits
- Each file can be up to 200 MB.
- By default, you can attach up to 20 files to each Chat message. Your organization can have a different limit.
ZIP files
You can upload a ZIP file of up to 1 GB. Realm extracts it and uploads each supported file inside.- A ZIP file can hold up to 100 files.
- Each file inside can be up to 200 MB.
- The total uncompressed size can be up to 1 GB.
- A ZIP file inside a ZIP file is extracted one level deep only.
- Files of a type that is not supported.
- Hidden files (names that start with a dot).
- Files over 200 MB.

