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What are curations?

Company knowledge becomes outdated over time. Curations help maintain the quality of your knowledge base beyond what search ranking alone can do. Curating content involves two actions:
  • Verifying sources that are accurate and up to date.
  • Hiding sources that should no longer be used.
This improves the quality of search results and AI-generated answers.

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Verifying content

Verifying a document signals that it is a trusted and up-to-date source. Verified content receives a green badge and is prioritized in search results. Examples of documents worth verifying include:
  • The latest versions of sales decks, contract templates, and competitive battle cards.
  • Official customer-facing documentation like product roadmaps or trust centers.
Open a document’s curation control in search results, Browse knowledge, or the document preview, then select Mark as verified. Use the same control to change or remove that status later.

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Hiding content

Hiding a document removes it from Realm. Hidden documents do not appear in search results and are not used by AI assistants. Examples of documents worth hiding include:
  • Outdated versions of product specs or internal guidelines.
  • Test documents that might confuse the AI, such as spreadsheets with mock Q&A.
Open the same curation control and select Hide document. You can make the document visible again from its preview or from the hidden documents list under Knowledge > Curations.

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Viewing and managing your curations

Navigate to Knowledge > Curations to see curated content as a list, with each document’s source shown in a boxed icon and a badge marking it as verified or hidden. Tabs at the top switch between verified and hidden documents, a sort control orders the list (by when it was curated or by name), and a “Curated by” filter narrows to one or more curators (search by name and pick yourself to see just your own). A search box lets you find a specific document by title. Clicking a document opens its preview, where you can see and change its curation status.