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Slack settings control how Realm’s bot interacts with your team’s Slack workspace. Navigate to Settings > Organization settings.

Restrict bot to configured channels

When Slack mentions (under Integrations) is turned on, the Realm bot will only respond to mentions in Slack channels where an assistant is specifically configured. In all other channels, the bot will ignore mentions. When disabled, the bot responds to mentions in any channel it has been added to.
This setting applies to all agents in your organization. Individual agents cannot override it.